Last Updated: 07-12-2023
At HelpAway (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, and other contact details when you voluntarily provide them to us through forms or when contacting our support.
- Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, pages viewed, and the date and time of your visit.
How We Use Your Information?
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to offer tech support and troubleshooting services and to respond to your inquiries.
- Improvement: We may use non-personal information to analyze and improve our website and services, including user experience, content, and features.
Data Security
We take appropriate measures to protect your information from unauthorized access or disclosure. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Choices
You may have options to control the information you provide to us:
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send.
- Access and Updates: You can request access to and updates of your personal information we hold. Please contact us for assistance.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices. The latest version will be posted on this page with the “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@helpaway.org.
By using our website and services, you consent to the practices described in this Privacy Policy.